Outages
We know it's an inconvenience when your Midco Business services aren’t working, which is why we are committed to addressing outages swiftly so we can restore services as soon as possible.
The first step is to determine if your connectivity issues are related to an outage, your equipment or devices. At times, outages are outside our control. We take each incident seriously – whether it’s a third-party disruption of our service, severe weather, accident or another cause.
Get updates right in your inbox or phone.
Did you know you can sign up to receive service-related notifications? Contact us to update your notification preferences to include service-related communications. You’ll then receive updates about planned service upgrades, outages and more.
Troubleshooting
No outage at your address? Then let's get started troubleshooting your connection.
Internet
Fixed Wireless
TV
MidcoTV
Cable TV
Business Phone
Digital Phone Lines
Hosted VoIP
Unexpected Outages: Getting You Back Online
Severe weather and construction can lead to unexpected outages, but Midco is ready! Get a behind-the-scenes look at how our crews mobilize to bring you back up and running quickly.
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