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Reboot Equipment | Midco Business Fiber Internet Support

Reboot Equipment

Fiber Internet

Having trouble with your internet connection? The first thing you can do is manually reset your optical network unit (ONU) and wireless gateway or router. 

IMPORTANT: If you reboot your ONU, it will reboot all equipment and devices connected to it – including your equipment for Midco internet and phone services. As a business, we recommend you avoid reboots during busy times of day if possible.

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Online Chat

Give us a call.

Want to talk things through? We’re here with technical support 24/7.

1.888.800.1300

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Midco Business Chat

For technical & billing self-help, please try Business.Midco.com/Support first. To help route your chat:

  • Text Support for technical service issues or billing help.
  • Text Sales to upgrade, move or add services.

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