Managing Pods

By default, pods are assigned Room 1, Room 2 and so on. You can rename pods to differentiate their location. There is an 18-character limit. Emojis can be used. 

1. Navigate to the Settings page.
2. Tap the ⋮ icon beside the pod you want to rename.
3. Enter your new pod name and tap Save. 

While renamed, the LED on the pod will blink, making it easier to identify. 

Though this option is available in the app, it is recommended that you contact Midco Support to add pods. 

Though this option is available in the app, it is recommended that you contact Midco Support to delete pods.

1. Navigate to the Settings page. 
   • You can also go directly to the individual pod's menu by clicking it from the Topology view.
2. Scroll down and select Pods. 
3. Tap on the ⋮ icon beside the name of the pod you wish to remove.
4. Select Delete Pod... and then Delete Pod to confirm.

Note: You can add the pod back to your account later or to another Midco Business Wi-Fi Pro account after it has been deleted.

We recomend disabling the Ethernet ports for LAN connections if the pod is physically accessible to guests or employees. Why? Because Ethernet-connected devices are always connected to the Secure Zone.

1. Tap the ⋮ icon beside the pod you want to enable or disable.
2. Move the toogle.
3. Select Disable or Enable.

For more information on connecting devices to the Ethernet port, explore our hardwiring pods support page.

We recommend that you keep your pods inside and away from rain or moisture. If you want to improve Wi-Fi coverage in your outdoor space, we suggest that you place a pod just inside your door. 

Avoid placing pods in areas where it is difficult to supervise since any device that is plugged into an Ethernet port will be connected to the Secure zone.

When it comes to getting the best performance out of your Midco Business Wi-Fi Pro network, pod placement is everything! While every business has a unique size, shape and Wi-Fi environment, follow our guidelines to maximize your speeds. 

We recommend starting with at least one pod for small businesses of 1,000 square feet or less, with an additional pod for every additional 500 square feet of space.

• Place one piece of hardware for every two rooms.
• Spread pods evenly throughout your workspace to maximize performance.
• If your office occupies multiple levels or has several separate, enclosed offices, consider additional coverage.
• Place pods about 30 to 40 feet apart through walls and 60 to 80 feet apart for large open spaces.
• Position pods in central locations along the interior walls of your business to ensure a strong backhaul connection between each other.

Our system measures the performance between each pod and creates the best pod-to-pod connections for you.

You can view the connection health of a pod at any time on the Midco Business Wi-Fi Pro app. If an issue arises with the connection health of one of your pods, the app will notify you. 

If a pod displays Poor health, and you are noticing an impact on network performance, you can take a few steps to improve its health.